HOW TO USE THEATRE TOKENS
Theatre Tokens (Gift Cards, eGifts or New Paper Tokens with a scratch off panel) can be redeemed:
- Online only at www.officiallondontheatre.com
- Over the phone by quoting the 16 digit number and 4 digit PIN found underneath the scratch off panel
- In person at the box office where the theatre will scan the barcode.
You can use all or part of the balance on your Gift Card or eGift to pay, or part-pay for theatre tickets at participating venues. If the theatre tickets cost more than your Theatre Tokens balance you will need to pay the outstanding amount using cash or a debit/credit card.
Online redemption will be available soon. Make sure to sign-up to receive our emails to be the first to hear when and how!
If you are redeeming a paper voucher(s) in person, you will simply need to hand over the denominations you wish to use. If redeeming over the phone you will need to quote the 16 digit number (starting with 2 letters) and also quote the number found under the scratch off panel. If the tickets cost less than the vouchers you are redeeming you will be given change in the form of a new Gift Card or eGift to use on your next visit to the theatre. If the tickets cost more you will need to pay the outstanding amount using cash or a debit/credit card.
If you hold older Theatre Tokens, please check whether these are our ‘legacy vouchers’ as they will need replacing before you redeem them.
LOOKING FOR A THEATRE BREAK?
You can use your Theatre Tokens towards the cost of a theatre break with our friends at Superbreak. Your Tokens can be used for up to 50% of the break’s value.
Visit Superbreak.com to see available theatre packages, then call 01904 717 362 to book. For groups of 5 rooms or 10+ adults, please call 01904 420 454).
USING YOUR THEATRE TOKENS IN LONDON?
If booking by phone we suggest you use the phone numbers we provide on our Where To Use page. Be aware that when calling some theatres, you may be transferred to their preferred ticket agents who also accept reservations made with Theatre Tokens. If you are already in London or are looking for last minute discounts we recommend the TKTS booth in Leicester Square.
If you decide to drive into London to see a show, take advantage of the half-price Theatreland Parking Scheme offered by Q-Park.
If you have any questions check out our FAQ section, or contact us.